altafiber: Shop internet, TV and phone plans
By
Lisa Iscrupe
Lead Writer, Broadband & Data Content
Lisa Iscrupe is a senior writer and broadband expert specializing in internet and connectivity solutions. With over 12 years of experience in the internet and tech space, she uses her real-world experience to help readers make smart choices about Wi-Fi and other digital services. Her work has been featured on national platforms including USA Today, SaveOnEnergy.com and CNET.com. Outside of writing, Lisa is a creative hobbyist, nature lover and proud mom of two.
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Edited By
Anine Sus
Editor I
Anine Sus is an editor and publisher with Allconnect. With eight years of experience editing and writing technical content, she is passionate about guiding consumers through the decision-making process to help them understand the best options for finding an internet plan. She aims to demystify broadband technology and jargon while ensuring transparent information on Allconnect.com. Anine earned a bachelor’s degree in English and creative writing from Dickinson College. In her spare time, she enjoys being in the front row to see her favorite band, the Kills. Find her work in the AAII Journal and connect with her on LinkedIn.
Lisa Iscrupe
Lead Writer, Broadband & Data Content
Lisa Iscrupe is a senior writer and broadband expert specializing in internet and connectivity solutions. With over 12 years of experience in the internet and tech space, she uses her real-world experience to help readers make smart choices about Wi-Fi and other digital services. Her work has been featured on national platforms including USA Today, SaveOnEnergy.com and CNET.com. Outside of writing, Lisa is a creative hobbyist, nature lover and proud mom of two.
Anine Sus
Editor I
Anine Sus is an editor and publisher with Allconnect. With eight years of experience editing and writing technical content, she is passionate about guiding consumers through the decision-making process to help them understand the best options for finding an internet plan. She aims to demystify broadband technology and jargon while ensuring transparent information on Allconnect.com. Anine earned a bachelor’s degree in English and creative writing from Dickinson College. In her spare time, she enjoys being in the front row to see her favorite band, the Kills. Find her work in the AAII Journal and connect with her on LinkedIn.
Last updated: June 5, 2026
Find the best 2026 altafiber deals. Unlimited fiber internet is available in Ohio, Kentucky and Indiana starting at $30.00/mo. With speeds up to 6 Gbps and no contracts, our internet experts can help you find your perfect plan.
Fast fiber provider
altafiber Internet
Plans starting at
$30
/mo.*
Why we like Altafiber:
No contracts
No data caps
Call to learn more:
(844) 451-2720*Limited time offer available to new residential customers only (cannot have had Fioptics service within the prior six months). Not available in all areas; availability is dependent on the service address. Advertised price includes eBill discount of $5. Updated as of 05/14/26.
Popular altafiber internet plans
| Plan name | Speeds up to | Connection type | Price | |
|---|---|---|---|---|
| Fioptics 600 Mbps Internet | 600 Mbps |
Fiber
Reliability
High
|
$40/mo.
*Pricing does not include taxes and fees. Pricing breakdown
|
Check with
Altafiber
Or call
Or give us a call
|
| Fioptics 1 Gbps Internet | 1000 Mbps |
Fiber
Reliability
High
|
$50/mo.
*Pricing does not include taxes and fees. Pricing breakdown
|
Check with
Altafiber
Or call
Or give us a call
|
-
Fioptics 600 Mbps InternetSpeeds up to600 MbpsContract length12 mos.Connection typeFiberRatingHighPlan cost$40/mo.for 12 mos.Pricing breakdown
-
Fioptics 1 Gbps InternetSpeeds up to1000 MbpsContract length12 mos.Connection typeFiberRatingHighPlan cost$50/mo.for 12 mos.Pricing breakdown
Plan cost: $40/mo for 12 months.
Equipment fees: Information unavailable.
Plan cost: $50/mo for 12 months.
Equipment fees: Information unavailable.
Why choose altafiber?
Choosing altafiber internet is a great deal for households in Ohio, Indiana or Kentucky that want fast fiber internet. Internet plans from 100 Mbps to an impressive 6,000 Mbps are suitable for everyone from the budget-conscious to the most connected households. Internet, TV and home phone bundles also start under $100.00/mo.
Allconnect recommends these top altafiber plans based on your home internet needs.
- 1 – 5 devices or light internet use: Choose Fioptics 100 Mbps; $30.00/mo.
- Up to 40 devices or heavy internet use (gaming, etc.): Choose Fioptics 1,000 Mbps; $50.00/mo.
- Want TV with your internet?: Try altafiber 600 Mbps and Basic TV, starting under $80.00/mo., before taxes and fees
Allconnect expert tip
altafiber includes more benefits with higher-speed plans, such as free equipment and longer price guarantees. All plans automatically add in Fioptics Home for $10.00/mo., which includes a Wi-Fi gateway, Whole Home Wi-Fi, Premium Tech Support and Fioptics Care. However, if you opt out of Fioptics Home on certain plans (800 Mbps or less), then a $15.00/mo. gateway rental will apply — making the Fioptics Home bundle a cheaper option, unless you decide to provide your own gateway.
altafiber internet highlights
altafiber internet plans boast really fast fiber speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. With altafiber internet speeds starting at 400 Mbps, and available multi-gig speeds up to 6 Gbps, their Fioptics brand has options for a range of home Wi-Fi needs.
What we like about altafiber
-
Lot of options – altafiber offers eight plans to help you find the right fit without overpaying
-
Price guarantees – Up to 36 – 60 mos. stable pricing with all multi-gig plans
-
Whole-home Wi-Fi – Add Wi-Fi extenders ($6.00/mo. each) to cover more square footage
Things to consider
-
Equipment fees – Most pans include $10.00 – $15.00/mo. for either Fioptics Home or gateway rental
-
Hidden charges – altafiber may automatically include Fioptics Care (covers troubleshooting and tech visits) at $10.00/mo., unless you opt-out
-
Activation fees – Plans may include one-time activation charge up to $50.00
altafiber internet rating
Allconnect Rating
4.06 / out of 5 stars
This score is based off of the 7 plans altafiber has available
Rating breakdown
-
Affordability
3.17 / 5
-
Performance
4.81 / 5
-
Value
4.95 / 5
-
Customer satisfaction
3.55 / 5
altafiber internet plans and pricing
Most altafiber internet plans use fiber technology to provide symmetrical download and upload speeds, which is ideal for gamers, streamers and remote workers. Other features include free email accounts, no data caps and the ability to stream on at least 15 devices at once. Prices listed include the $5.00/mo. ebill discount.
Filter your results:
| Plan | Starting price* | Download speed |
|---|---|---|
| Fioptics 100 Mbps | $30.00/mo. | 100 Mbps |
| Fioptics 400 Mbps | $40.00/mo. | 400 Mbps |
| Fioptics 600 Mbps | $40.00/mo. | 600 Mbps |
| Fioptics 800 Mbps | $50.00/mo. | 800 Mbps |
| Fioptics 1 Gig | $50.00/mo. | 1,000 Mbps |
| Fioptics 2 Gig | $60.00/mo. | 2,000 Mbps |
| Fioptics 3 Gig | $100.00/mo. | 3,000 Mbps |
| Fioptics 6 Gig | $300.00/mo. | 6,000 Mbps |
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Limited time offer available to new residential customers only (cannot have had Fioptics service within the prior six months). Not available in all areas; availability is dependent on the service address. Promotional rate for the gateway for lower tiers is $10/mo. “Month(s) Free” offer applies exclusively to customers who purchase designated internet speed tiers. Customer will receive a bill credit in the amount of the internet service charge only; excludes activation fee, additional features, taxes, government fees, or surcharges. If service is downgraded to a lower tier or cancelled within 12 months of activation, customer will be charged an amount equal to any bill credit for month(s) free. Other restrictions may apply and prices for other services and equipment are subject to change. 1 Gig symmetrical may not be available at every address. Enter your address to confirm eligibility. See offer details for more. Updated as of 05/14/26.
Allconnect’s choice: Fioptics 1 Gig Internet
At $50.00/mo. for 24 months and no equipment fee, altafiber’s 1,000 Mbps download and 600 Mbps upload plan is the best combo of speed and affordability for most mid- to high-internet-use households with streaming, gaming and Wi-Fi needs.
altafiber availability
altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:
Compare altafiber plans near you
altafiber TV overview
altafiber TV and internet bundles start with 55 channels and a $30.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.
What we like about altafiber TV
-
Steady pricing – altafiber TV plans have a 12 – 24 month price guarantee (varies based on bundled internet speed)
-
Cloud DVR – Record up to 150 hrs of shows and movies
-
Set-op boxes optional – Use your own compatible set-top box or pay $5.00/mo. for altafiber-provided equipment
Things to consider
-
No standalone TV – Internet is required to get altafiber TV
-
Broadcasting and sports fees – These fees can add up to $55.00/mo. in add’l charges
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Activation fee – Expect a separate TV activation fee of $39.99, even when you bundle services
Allconnect’s choice: Preferred TV
With 130+ channels (100 in HD) for under $100.00/mo., we selected this altafiber TV plan as the best option for channel variety at an affordable price. Featuring favorites like ESPN, History, Disney, FX and MLB Network, this TV plan offers a well-rounded channel lineup for family entertainment.
altafiber TV plans and pricing
Choose from four TV plans and one streaming plan, then add set-top boxes for each room you want TV in at $5.00/mo., or provide your own. Cloud DVR ($14.99 – $19.99/mo.), movie packages ($5.99 – $18.99/mo.) and international channels ($5.99 – $19.99/mo.) are available as add-ons. Remember, all TV plans must include internet, so your actual monthly bill will be higher depending on your chosen internet speed.
Filter your results:
| Plan | Starting price | TV channels |
|---|---|---|
| Stream TV | $10.00/mo. | 50+ |
| Basic TV | $30.00/mo. | 55+ |
| Preferred TV | $90.00/mo. | 130+ |
| Elite TV | $100.00/mo. | 160+ |
| Premier TV | $105.00/mo. | 180+ |
altafiber bundles
altafiber bundles can include any combination of internet, TV and home phone, with the cheapest triple-play bundle starting at $50.00/mo., before taxes and fees. The single home phone plan, HomePak Reach, is $10.00/mo. for unlimited local and long-distance calling, including Canada and Mexico. You can also get 12 mos. of streaming services included when you sign up for 3 Gig or higher internet plans with altafiber.
Filter your results:
| Package | Starting price* | Download speed | TV channels |
|---|---|---|---|
| Fioptics 100 + Stream TV | $40.00/mo. | Up to 100 Mbps | 50+ |
| Fioptics 100 + Basic TV | $60.00/mo. | Up to 100 Mbps | 55+ |
| Fioptics 100 + Basic TV + home phone | $70.00/mo. | Up to 100 Mbps | 55+ |
| Fioptics 600 + Preferred TV | $130.00/mo. | 600 Mbps | 130+ |
| Fioptics 800 + Elite TV + home phone | $160.00/mo. | 800 Mbps | 160+ |
| Fioptics 1 Gig + Preferred TV | $140.00/mo. | 1,000 Mbps | 130+ |
| Fioptics 1 Gig + Elite TV + home phone | $160.00/mo. | 1,000 Mbps | 160+ |
| Fioptics 2 Gig + Preferred TV | $150.00/mo. | 2,000 Mbps | 130+ |
| Fioptics 3 Gig + Premier TV + home phone | $215.00/mo. | 3,000 Mbps | 180+ |
| Fioptics 6 Gig + Elite TV | $400.00/mo. | 6,000 Mbps | 160+ |
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Limited time offer available to new residential customers only (cannot have had Fioptics service within the prior six months). Not available in all areas; availability is dependent on the service address. Promotional rate for the gateway for lower tiers is $10/mo. “Month(s) Free” offer applies exclusively to customers who purchase designated internet speed tiers. Customer will receive a bill credit in the amount of the internet service charge only; excludes activation fee, additional features, taxes, government fees, or surcharges. If service is downgraded to a lower tier or cancelled within 12 months of activation, customer will be charged an amount equal to any bill credit for month(s) free. Other restrictions may apply and prices for other services and equipment are subject to change. 1 Gig symmetrical may not be available at every address. Enter your address to confirm eligibility. Updated as of 05/14/26.
*Get 12 months of a streaming service on us with MyBundle. Offer valid for one streaming service only. Available to new Fioptics 3 Gbps or higher residential internet customers who subscribe to 3 Gbps or higher speeds. Customer must maintain 3 Gbps or higher internet service monthly for streaming credits to continue. Account must remain in good standing. Customers will receive an email from MyBundle with instructions on how to redeem. Offer valid May 14, 2026 through July 2, 2026. All images, artwork, trademarks, logos, and brand names are the property of their respective owners. All company, product, service, and associated names used are for identification purposes only. Use of these titles, names, trademarks, and brands does not imply endorsement.
Allconnect’s choice: Fioptics 1 Gig + Preferred TV
For households searching for TV with streaming options and speedy home Wi-Fi, this bundle is ideal. Fast enough to support dozens of Wi-Fi devices for gaming and streaming, with a solid TV channel lineup, this plan would suit a range of needs. You can add home phone service for just $10.00/mo. However, watch out for TV equipment fees. As with most cable TV plans, adding TV boxes in multiple rooms, Cloud DVR service or premium channel add-ons can add up fast.
Ready to choose your altafiber plan?
altafiber’s customer reviews
3/5
After getting a replacement remote. It took two service providers, supervisor and finally technician who came to the house. Because we were not given correct info to start with. Hours of our time and theres
1/5
TV stops and spins. Internet service slower than old dial up. Rey frustrating. I will dump altifibre first of year and go with another provider..
2/5
Billed for fioptic cable but we only have service through phone line. Speed is much lower than fioptic. Provider refuses to offer lower price for this much slower service and just increased another $20/month! We will probably cancel next month.
altafiber customer service
You can reach altafiber customer care and tech support online with email or live chat, and by phone call or text.
- Call: (888) 246-2355; Available daily 24/7 for customer care and tech support
- Text: (513) 301-2093; Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: 10 a.m. – 6 p.m. ET
- Live chat: Monday – Friday: 7:30 a.m. – 9 p.m.; Saturday – Sunday: 10 a.m. – 7 p.m.
Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more altafiber reviews below.
Altafiber Customer Reviews:
Allconnect: Let us compare providers for you
Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S., meaning you can trust us to search, compare and order internet and TV service for your home.
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altafiber FAQs
What is altafiber’s Fioptics internet?
Fioptics by altafiber is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. altafiber has invested almost $500 million in Fioptics.
Is Fioptics fast enough for Netflix?
Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati, Ohio, speeds far surpass that.
How many devices can I stream with using altafiber?
altafiber internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.
Can I pay my altafiber bill with a credit card?
Users can pay their altafiber internet bill using a credit card, debit card or e-check. You can sign in to the website and submit a payment. The company also receives payments over the phone at (513) 565-2210.
Written by
Lisa Iscrupe
Lead Writer, Broadband & Data Content
Lisa Iscrupe is a senior writer and broadband expert specializing in internet and connectivity solut… View profile
Lisa Iscrupe’s Favorite Article
Unlimited hotspot plans from mobile carriers
Edited by
Anine Sus
Editor I
Anine Sus is an editor and publisher with Allconnect. With eight years of experience editing and wri… View profile
Anine Sus’s Favorite Article
How to negotiate your internet billaltafiber
Limited time offer available to new residential customers only (cannot have had Fioptics service within the prior six months). Not available in all areas; availability is dependent on the service address. Promotional rate for the gateway for lower tiers is $10/mo. “Month(s) Free” offer applies exclusively to customers who purchase designated internet speed tiers. Customer will receive a bill credit in the amount of the internet service charge only; excludes activation fee, additional features, taxes, government fees, or surcharges. If service is downgraded to a lower tier or cancelled within 12 months of activation, customer will be charged an amount equal to any bill credit for month(s) free. Other restrictions may apply and prices for other services and equipment are subject to change.
Get 12 months of a streaming service on us with MyBundle. Offer valid for one streaming service only. Available to new Fioptics 3 Gbps or higher residential internet customers who subscribe to 3 Gbps or higher speeds. Customer must maintain 3 Gbps or higher internet service monthly for streaming credits to continue. Account must remain in good standing. Customers will receive an email from MyBundle with instructions on how to redeem. Offer valid May 14, 2026 through July 2, 2026. All images, artwork, trademarks, logos, and brand names are the property of their respective owners. All company, product, service, and associated names used are for identification purposes only. Use of these titles, names, trademarks, and brands does not imply endorsement.
By providing us with your email, you are opting in to receive marketing messages from altafiber in accordance with our Privacy Policy. Don’t worry, you can unsubscribe at any time. 1 Gig symmetrical may not be available at every address. Enter your address to confirm eligibility.
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