altafiber internet plans and pricing

Best altafiber plans for your home

Key takeaways

• altafiber internet is mainly available in Ohio, Indiana and Kentucky
• altafiber offers internet, TV and home phone bundles starting under $100.00/mo.
• Equipment rental is required with altafiber internet plans

altafiber provider overview

altafiber internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. altafiber internet speeds start at 400 Mbps, and gig speeds are available up to 6 Gbps, with their Fioptics brand of fiber internet options.

altafiber internet plans and pricing

Most altafiber internet plans use fiber technology to provide symmetrical download and upload speeds, which is ideal for gamers, streamers and remote workers. Other features include free email accounts, no data caps and the ability to stream on at least 15 devices at once. Upgrade any altafiber internet plan to the premier version to access additional services like internet security and a wireless gateway. These feature-rich plans are one reason behind the many positive altafiber reviews.

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*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Plan speed and pricing vary by region. 400 Mbps price is locked for 12 months with ebill, 600 Mbps price is locked for 24 months with ebill and gig level plans have a 36-month price lock with ebill. Updated as of 01/27/26.

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altafiber availability 

altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

• Cincinnati, Ohio
• Hamilton, Ohio
• Mason, Ohio
• Loveland, Ohio
• Fairfield, Ohio
• Dublin, Ohio

altafiber deals

New customers can take advantage of several perks with altafiber, including $20.00/mo. off during random promotions, price-lock guarantees on some plans and a 30-day money-back guarantee.

altafiber contracts, equipment and fees

altafiber does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service.

• altafiber contracts – The Fioptics internet option does not require a contract or charge a fee for early cancellation
• altafiber equipment – Customers pay up to $15.00/mo. to lease a wireless gateway (aka a modem)
• altafiber fees – Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100.00 fee, and failure to return the power cord will cost $20.00

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altafiber bundling and TV service

altafiber lets customers bundle their internet with phone and cable service. TV and internet bundles start with 55 channels and a $60.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

TV and internet bundles

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*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 01/27/26.

Internet, TV and home phone bundles

altafiber also offers triple-play bundles with its phone service. Pricing varies by region, but we’ve listed a few bundle options below.

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*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 01/27/26.

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altafiber customer service

You can reach altafiber online or by phone. Their service phone numbers are available 24/7.

• Call: (888) 246-2355
• Text: (513) 301-2093
• Online: Live chat and email

If you have altafiber internet and you upgrade to their Fioptics Home Bundle, you can get premium technical support. This includes updated hardware and software as well as virus and spyware removal. In addition, Fioptics Care is included in the bundle, which waives the $99.99 service fee you would otherwise need to pay for a visit from a technician.

Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more altafiber reviews below.

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Compare altafiber to other providers

An altafiber speed test puts it above other major Cincinnati, Ohio, competitors. altafiber Fioptics internet plans are relatively affordable and offer surprisingly fast speeds.

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*Pricing per month plus taxes. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 01/27/26.
**Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Taxes and fees extra in select states. SPECTRUM INTERNET ADVANTAGE: Offer based on eligibility requirements. Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet is powered by fiber and delivered to your home via HFC.

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Written by

Robin Layton

Senior Editor, Broadband Content

Robin Layton is a Senior Editor for Allconnect, dedicated to helping consumers navigate the often-co… View profile

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Anine Sus

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