altafiber Overview

255 customer reviews

altafiber: Shop internet, TV and phone plans

Name: altafiber Internet
Brand: altafiber
Rating: 4.2 (255 reviews)

Lisa Iscrupe

Edited By

Robin Layton

Last updated: March 25, 2026

Find the best 2026 altafiber deals. Unlimited fiber internet is available in Ohio, Kentucky and Indiana starting at $30.00/mo. With speeds up to 6 Gbps and no contracts, our internet experts can help you find your perfect plan.

Advertising Disclosure

Fast fiber provider

Why we like Altafiber:

No contracts

No data caps

Call to learn more:

(844) 451-2720

Allconnect strives to connect customers to the right internet services for their homes. While we may earn a commission from our partners, our provider reviews are our own and partners do not direct our editorial policy or coverage. Read our advertiser policy and learn how Allconnect works, including how we make money.

Advertising Disclosure

Popular altafiber internet plans

Plan name	Speeds up to	Connection type	Price
Fioptics 600 Mbps Internet	600 Mbps	Fiber Reliability High	$50/mo. *Pricing does not include taxes and fees. Pricing breakdown	Check with Altafiber Or call Or give us a call (844) 451-2720
Fioptics 1 Gbps Internet	1000 Mbps	Fiber Reliability High	$50/mo. *Pricing does not include taxes and fees. Pricing breakdown	Check with Altafiber Or call Or give us a call (844) 451-2720

Fioptics 600 Mbps Internet

Speeds up to

600 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$50/mo.

for 12 mos.

Pricing breakdown

Check with Altafiber

Or give us a call

(844) 451-2720
Fioptics 1 Gbps Internet

Speeds up to

1000 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$50/mo.

for 12 mos.

Pricing breakdown

Check with Altafiber

Or give us a call

(844) 451-2720

Why choose altafiber?

Choosing altafiber internet is a great deal for households in Ohio, Indiana or Kentucky that want fast fiber internet. Internet plans from 100 Mbps to an impressive 6,000 Mbps are suitable for everyone from the budget-conscious to the most connected households. Internet, TV and home phone bundles also start under $100.00/mo.

Allconnect recommends these top altafiber plans based on your home internet needs.

1–5 devices or light internet use: Choose Fioptics 100 Mbps; $30.00/mo.
Up to 40 devices or heavy internet use (gaming, etc.): Choose Fioptics 1,000 Mbps; $50.00/mo.
Want TV with your internet?: Try altafiber 600 Mbps and Basic TV, starting under $80.00/mo., before taxes and fees

Allconnect expert tip

altafiber includes more benefits with higher-speed plans, such as free equipment and longer price guarantees. All plans automatically add in Fioptics Home for $10.00/mo., which includes a Wi-Fi gateway, Whole Home Wi-Fi, Premium Tech Support and Fioptics Care. However, if you opt out of Fioptics Home on certain plans (800 Mbps or less), then a $15.00/mo. gateway rental will apply — making the Fioptics Home bundle a cheaper option, unless you decide to provide your own gateway.

altafiber internet highlights

altafiber internet plans boast really fast fiber speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. With altafiber internet speeds starting at 400 Mbps, and available multi-gig speeds up to 6 Gbps, their Fioptics brand has options for a range of home Wi-Fi needs.

What we like about altafiber

Lot of options – altafiber offers eight plans to help you find the right fit without overpaying
Price guarantees – Up to 36–60 mos. stable pricing with all multi-gig plans
Whole-home Wi-Fi – Add Wi-Fi extenders ($6.00/mo. each) to cover more square footage

Things to consider

Equipment fees – Most pans include $10.00–$15.00/mo. for either Fioptics Home or gateway rental
Hidden charges – altafiber may automatically include Fioptics Care (covers troubleshooting and tech visits) at $10.00/mo., unless you opt-out
Activation fees – Plans may include one-time activation charge up to $50.00

altafiber internet rating

Allconnect Rating

4.06 / out of 5 stars

This score is based off of the 7 plans altafiber has available

Rating breakdown

Affordability

3.17 / 5
Performance

4.81 / 5
Value

4.95 / 5
Customer satisfaction

3.55 / 5

altafiber internet plans and pricing

Most altafiber internet plans use fiber technology to provide symmetrical download and upload speeds, which is ideal for gamers, streamers and remote workers. Other features include free email accounts, no data caps and the ability to stream on at least 15 devices at once. Prices listed include the $5.00/mo. ebill discount.

Plan	Starting price*	Download speed
Fioptics 100 Mbps	$30.00/mo.	100 Mbps
Fioptics 400 Mbps	$40.00/mo.	400 Mbps
Fioptics 600 Mbps	$40.00/mo.	600 Mbps
Fioptics 800 Mbps	$50.00/mo.	800 Mbps
Fioptics 1 Gig	$50.00/mo.	1,000 Mbps
Fioptics 2 Gig	$70.00/mo.	2,000 Mbps
Fioptics 3 Gig	$100.00/mo.	3,000 Mbps
Fioptics 6 Gig	$300.00/mo.	6,000 Mbps

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Plan speed and pricing vary by region. 100, 400, 600 Mbps prices are locked for 12 months with ebill, 800 and 1,000 Mbps prices are locked for 24 months with ebill, 2,000 and 3,000 are locked for 36 months with ebill, and 6,000 Mbps is locked for 60 months with ebill. Updated as of 03/25/26.

Allconnect’s choice: Fioptics 1 Gbps Internet

At $50.00/mo. for 24 months and no equipment fee, altafiber’s 1,000 Mbps download and 600 Mbps upload plan is the best combo of speed and affordability for most mid- to high-internet-use households with streaming, gaming and Wi-Fi needs.

altafiber availability

altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

Compare altafiber plans near you

altafiber TV overview

altafiber TV and internet bundles start with 55 channels and a $30.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

What we like about altafiber TV

Steady pricing – altafiber TV plans have a 12–24 month price guarantee (varies based on bundled internet speed)
Cloud DVR – Record up to 150 hrs of shows and movies
Set-op boxes optional – Use your own compatible set-top box or pay $5.00/mo. for altafiber-provided equipment

Things to consider

No standalone TV – Internet is required to get altafiber TV
Broadcasting and sports fees – These fees can add up to $55.00/mo. in add’l charges
Activation fee – Expect a separate TV activation fee of $39.99, even when you bundle services

Allconnect’s choice: Preferred TV

With 130+ channels (100 in HD) for under $100.00/mo., we selected this altafiber TV plan as the best option for channel variety at an affordable price. Featuring favorites like ESPN, History, Disney, FX and MLB Network, this TV plan offers a well-rounded channel lineup for family entertainment.

altafiber TV plans and pricing

Choose from four TV plans, then add set-top boxes for each room you want TV in at $5.00/mo., or provide your own. Cloud DVR ($14.99–$19.99/mo.), movie packages ($5.99-$18.99/mo.) and international channels ($5.99-$19.99/mo.) are available as add-ons. Remember, all TV plans must include internet, so your actual monthly bill will be higher depending on your chosen internet speed.

Plan	Starting price	Channels
Basic TV	$30.00/mo.	55+
Preferred TV	$90.00/mo.	130+
Elite TV	$100.00/mo.	160+
Premier TV	$105.00/mo.	180+

altafiber bundles

altafiber bundles can include any combination of internet, TV and home phone, with the cheapest triple-play bundle starting at $70.00/mo., before taxes and fees. The single home phone plan, HomePak Reach, is $10.00/mo. for unlimited local and long-distance calling, including Canada and Mexico.

Package	Starting price*	Download speed	TV channels
Fioptics 100 + BasicTV	$60.00/mo.	Up to 100 Mbps	55+
Fioptics 100 + BasicTV + home phone	$70.00/mo.	Up to 100 Mbps	55+
Fioptics 600 + Preferred TV	$130.00/mo.	600 Mbps	130+
Fioptics 800 + Elite TV + home phone	$160.00/mo.	800 Mbps	160+
Fioptics 1 Gbps + Preferred TV	$140.00/mo.	1,000 Mbps	130+
Fioptics 1 Gbps + Elite TV + home phone	$160.00/mo.	1,000 Mbps	160+
Fioptics 2 Gbps + Preferred TV	$160.00/mo.	2,000 Mbps	130+
Fioptics 3 Gbps + Premier TV _ home phone	$215.00/mo.	3,000 Mbps	180+
Fioptics 6 Gbps + Elite TV	$405.00/mo.	6,000 Mbps	160+

*Pricing per month plus taxes for length of contract. Prices include $5.00/mo. Ebill discount. Additional fees and terms may apply. Pricing varies by location and availability. All prices are subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 03/25/26.

Allconnect’s choice: Fioptics 1 Gbps + Preferred TV

For households searching for TV with streaming options and speedy home Wi-Fi, this bundle is ideal. Fast enough to support dozens of Wi-Fi devices for gaming and streaming, with a solid TV channel lineup, this plan would suit a range of needs. You can add home phone service for just $10.00/mo. However, watch out for TV equipment fees. As with most cable TV plans, adding TV boxes in multiple rooms, Cloud DVR service or premium channel add-ons can add up fast.

Ready to choose your altafiber plan?

altafiber customer service

You can reach altafiber customer care and tech support online with email or live chat, and by phone call or text.

Call: (888) 246-2355; Available daily 24/7 for customer care and tech support
Text: (513) 301-2093; Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: 10 a.m. – 6 p.m. ET
Live chat: Monday – Friday: 7:30 a.m. – 9 p.m.; Saturday – Sunday: 10 a.m. – 7 p.m.

Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more altafiber reviews below.

Altafiber Customer Reviews:

258 customer reviews

Read Altafiber reviews

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S., meaning you can trust us to search, compare and order internet and TV service for your home.

Get started

Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.

altafiber FAQs

What is altafiber’s Fioptics internet?

Fioptics by altafiber is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. altafiber has invested almost $500 million in Fioptics.

Is Fioptics fast enough for Netflix?

Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati, Ohio, speeds far surpass that.

How many devices can I stream with using altafiber?

altafiber internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.

Can I pay my altafiber bill with a credit card?

Users can pay their altafiber internet bill using a credit card, debit card or e-check. You can sign in to the website and submit a payment. The company also receives payments over the phone at (513) 565-2210.