Metronet: Shop internet, TV and phone

Key takeaways

• Symmetrical fiber speeds and no long-term contracts
• Technology fee added to all plans
• Available in 17 states

Why choose Metronet?

Metronet is a fiber internet provider with plans starting under $35.00/mo., ranging from 150 to 5,000 Mbps.

Metronet internet is primarily available in Illinois, Indiana, Iowa, Kentucky, Minnesota, Ohio and Wisconsin. In addition to fiber internet services, the company also supplies fiber Metronet TV and phone services, as well as Metronet WholeHome Wi-Fi services.

With five plans to choose from, consider these guidelines from the Allconnect internet specialists to pick the best deal for you.

Small to medium households: Up to 500 Mbps

Large households, 10+ devices: 1,000 Mbps up to 5,000 Mbps

Want to bundle? TV and internet packages bundled with internet can save new customers money

Metronet plans and pricing

Metronet internet plans do not have long-term contracts, but you can opt for plans with one-year or three-year price locks for specific fiber plans.

Filter your results:

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 06/08/26.

Metronet’s highlights

Metronet TV and bundling options

New customers can save money by bundling TV and internet plans. In addition to Metronet internet services, you can bundle TV and phone services in your Metronet package.

Metronet has a 100% Fiber Phone 1000 plan for $20.00/mo.* when added to a fiber internet package. Metronet TV is available through three packages, from $20.00/mo. to $90.00/mo.**

Beyond Metronet TV offerings, customers can cut the cord and select other streaming options. These include Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more.

*Offer valid for new residential subscribers only and may not be combined with other offers. Phone service availability and pricing may vary by location. Additional installation fees may also apply. Updated as of 06/08/26.
**Call or order online to check available pricing and channels available at your specific address. Pricing varies by address. Not all services available at every location. Offers do not include taxes and fees. Additional installation fees may also apply. Regular rates apply upon service suspension, cancellation, or downgrades.

Compare Metronet to other providers

Metronet has a lower starting price for faster speeds than most providers in their service area.

Filter your results:

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 06/08/26.
**Plus taxes (w/ eligible Autopay & Paperless bill). Price after discounts: $15/mo for 12 mos for new customers and $10/mo AutoPay & Paperless bill. Discounts start w/in 3 bills. Monthly State Cost Recovery charge applies in NV, OH, TX. One time install fee may apply. Limited availability. May not be available in your area. Call or go to fiber.att.com to see if you qualify. Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.
***Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Service activation fee required; taxes extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.
***Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Service activation fee required; taxes extra in select states. SPECTRUM INTERNET ADVANTAGE: Offer based on eligibility requirements. Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.

Tips for Metronet customers

Availability Fees Customer service

Metronet internet is mostly available in the Midwest, across 17 states: Arizona, Colorado, Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Texas, Virginia and Wisconsin. Among Metronet’s top cities are Aurora, Illinois; Bloomington, Indiana; Davenport, Iowa; Dayton, Ohio; Carmel, Indiana; Huntington, Indiana; Lansing, Michigan; Lexington, Kentucky; Rochester, Minnesota; and Tallahassee, Florida.

Metronet customers can save money over other ISPs because there is no monthly equipment fee or contracts.

However, you may be subject to a price increase when the introductory period ends after the first 12 months.

All plans have a $9.95/mo. to $12.95/mo. technology fee for Tech Assure, which covers any service calls or repairs to all Metronet-owned equipment.

Some promotions offer free installation, but there is generally a $75.00 fee. If you sign up for autopay, you’ll also get a $25.00 bill credit at the time of installation.

You have several options for reaching Metronet internet customer service. This includes by phone at (877) 407-3224 for standard customer service or at (844) 692-6184 for technical support or installation issues.

You can also send an email to customer_service@metronet.com, use the live chat feature or send a message at the company’s website.

Metronet FAQs

We value your feedback

Was this page helpful?

Yes No

We value your feedback

We’re glad! Tell us what helped most on this page.

Type your response here

Submit

We value your feedback

Was this page helpful?

The page didn’t have what I was looking for.

This page is incorrect or outdated.

This page didn’t help me choose a product or service.

Other (please specify):

Type your response here

Submit

Thanks for your feedback!

Your insight helps, and we’ll do our best to improve your experience.

Written by

Camryn Smith

Writer II

As one of Allconnect’s writers, Camryn Smith helps consumers navigate complex home internet servic… View profile

Camryn Smith’s Favorite Article

What is net neutrality and how does it affect you?

Edited by

Anine Sus

Editor I

Anine Sus is an editor and publisher with Allconnect. With eight years of experience editing and wri… View profile

Anine Sus’s Favorite Article

How to negotiate your internet bill