Metronet

113 customer reviews

Metronet: Shop internet, TV and phone

Name: Metronet Internet
Brand: Metronet
Rating: 4.2 (113 reviews)

Camryn Smith

Edited By

Anine Sus

Last updated: June 5, 2026

Metronet provides internet, TV and phone services over its fiber network. Our broadband experts compare Metronet’s plans and fees to help you make the right choice.

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Regional internet provider

Why we like this provider:

Symmetrical speeds

No long-term contracts

Call to learn more:

(844) 451-2720

Allconnect strives to connect customers to the right internet services for their homes. While we may earn a commission from our partners, our provider reviews are our own and partners do not direct our editorial policy or coverage. Read our advertiser policy and learn how Allconnect works, including how we make money.

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Key takeaways

Symmetrical fiber speeds and no long-term contracts
Technology fee added to all plans
Available in 17 states

Why choose Metronet?

Metronet is a fiber internet provider with plans starting under $35.00/mo., ranging from 150 to 5,000 Mbps.

Metronet internet is primarily available in Illinois, Indiana, Iowa, Kentucky, Minnesota, Ohio and Wisconsin. In addition to fiber internet services, the company also supplies fiber Metronet TV and phone services, as well as Metronet WholeHome Wi-Fi services.

With five plans to choose from, consider these guidelines from the Allconnect internet specialists to pick the best deal for you.

Small to medium households: Up to 500 Mbps

Large households, 10+ devices: 1,000 Mbps up to 5,000 Mbps

Want to bundle? TV and internet packages bundled with internet can save new customers money

Allconnect’s expert tip

Metronet WholeHome Wi-Fi provides wireless coverage to your entire home for just $9.95/mo. You no longer need to worry about dead spots or being too far away from the Metronet router.

Enter your ZIP code to view internet plans available near you

Metronet plans and pricing

Metronet internet plans do not have long-term contracts, but you can opt for plans with one-year or three-year price locks for specific fiber plans.

Plan	Download speed	Upload speed	Starting price*
150 Mbps	150 Mbps	150 Mbps	$34.95/mo.
500 Mbps	500 Mbps	500 Mbps	$44.95/mo.
1 Gig	1,000 Mbps	1,000 Mbps	$49.95/mo.
2 Gig	2,000 Mpbs	2,000 Mbps	$69.95/mo.
5 Gig	5,000 Mbps	5,000 Mbps	$109.95/mo.

Metronet’s highlights

What we like about Metronet

Streaming options include Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more
Low starting prices
Discount available for autopay customers

Things to consider

Technology fee added to all plans
Only available in some areas of the South and Midwest

Allconnect’s favorite Metronet internet plan

The best Metronet pricing is for the symmetrical 1 gig plan. For $49.95/mo., you can get a fast internet speed that is also reliable.

Enter your ZIP code to view internet plans available near you

Metronet TV and bundling options

New customers can save money by bundling TV and internet plans. In addition to Metronet internet services, you can bundle TV and phone services in your Metronet package.

Metronet has a 100% Fiber Phone 1000 plan for $20.00/mo.* when added to a fiber internet package. Metronet TV is available through three packages, from $20.00/mo. to $90.00/mo.**

Beyond Metronet TV offerings, customers can cut the cord and select other streaming options. These include Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more.

*Offer valid for new residential subscribers only and may not be combined with other offers. Phone service availability and pricing may vary by location. Additional installation fees may also apply. Updated as of 06/05/26.
**Call or order online to check available pricing and channels available at your specific address. Pricing varies by address. Not all services available at every location. Offers do not include taxes and fees. Additional installation fees may also apply. Regular rates apply upon service suspension, cancellation, or downgrades.

Compare Metronet to other providers

Metronet has a lower starting price for faster speeds than most providers in their service area.

Plans	Starting price*	Download speeds	Upload speeds
Metronet	$34.95/mo.	150 – 5,000 Mbps	150 – 5,000 Mbps
AT&T Fiber	$40.00/mo.**	100 – 4,700 Mbps**	100 – 4,700 Mbps**
Spectrum	$30.00/mo.***	100 – 2,000 Mbps***	10 – 1,000 Mbps
Xfinity	$19.99/mo.	150 – 6,000 Mbps	10 – 6,000 Mbps
Frontier	$29.99/mo.	200 – 7,000 Mbps	200 – 7,000 Mbps

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Updated as of 06/05/26.
**Plus taxes (w/ eligible Autopay & Paperless bill). Price after discounts: $15/mo for 12 mos for new customers and $10/mo AutoPay & Paperless bill. Discounts start w/in 3 bills. Monthly State Cost Recovery charge applies in NV, OH, TX. One time install fee may apply. Limited availability. May not be available in your area. Call or go to fiber.att.com to see if you qualify. Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.
***Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Service activation fee required; taxes extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.
***Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Service activation fee required; taxes extra in select states. SPECTRUM INTERNET ADVANTAGE: Offer based on eligibility requirements. Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.

Tips for Metronet customers

Metronet internet is mostly available in the Midwest, across 17 states: Arizona, Colorado, Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Texas, Virginia and Wisconsin. Among Metronet’s top cities are Aurora, Illinois; Bloomington, Indiana; Davenport, Iowa; Dayton, Ohio; Carmel, Indiana; Huntington, Indiana; Lansing, Michigan; Lexington, Kentucky; Rochester, Minnesota; and Tallahassee, Florida.

Metronet customers can save money over other ISPs because there is no monthly equipment fee or contracts.

However, you may be subject to a price increase when the introductory period ends after the first 12 months.

All plans have a $9.95/mo. to $12.95/mo. technology fee for Tech Assure, which covers any service calls or repairs to all Metronet-owned equipment.

Some promotions offer free installation, but there is generally a $75.00 fee. If you sign up for autopay, you’ll also get a $25.00 bill credit at the time of installation.

You have several options for reaching Metronet internet customer service. This includes by phone at (877) 407-3224 for standard customer service or at (844) 692-6184 for technical support or installation issues.

You can also send an email to customer_service@metronet.com, use the live chat feature or send a message at the company’s website.

Enter your ZIP code see if Metronet is available near you

Metronet customer reviews

Sort by:

5/5

Jewel

Lafayette

1/1/26

METRONET is so affordable and great customer service.

Price

Speed

Reliability

Customer Service

3/5

Brent

8/25/25

The internet was resaonably reliable and fast but there were numerous outages in our area in the 3 years we have the service. However, It took me over two months to get them to cancel my service AFTER I returned their equipment. They continued to bill me as though I still had service and I didn’t even live there any longer. Multiple attempts through…

Price

Speed

Reliability

Customer Service

4/5

Malina

Waterloo

6/24/25

Spoke with Marcelle C. Informed me I could set up arrangement after partial payment was received after completed told me she couldn’t set up and arrangement. I asked for a 4 day extension due to being garnished and she refused then stated, your account is getting behind and it will be hard for you to catch up. That Sunday I brought my account current….

Price