Starlink
customer reviews
Overall Customer Satisfaction Rating:
4/5
Category Rating breakdown
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Price
3.4/5
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Speed
3.9/5
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Reliability
3.9/5
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Customer Service
2.9/5
Key takeaways
- Starlink ranks highest in speed and reliability, but lower in customer satisfaction and price
- Starlink is a great option for rural residents
- Starlink residential plans start at $55.00/mo.
What do Starlink customers think?
Starlink is a satellite internet provider with high overall customer satisfaction ratings. Starlink customers praised the satellite provider’s speed and reliability the most, and claim it is a great option for those living in rural areas. Starlink has household satellite plans with speeds from 100 – 400 Mbps starting at $55.00/mo.
Learn more about what real Starlink customers think about their internet service in the featured reviews below.
Starlink rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price and reliability and the provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on Starlink from Allconnect customers
5/5
love it vary good and I can go anywhere I want with it
2/5
There isn’t any person to speak with for support
5/5
After dealing with the slow speeds of other internet providers, we selected to go with Starlink. One of the best decisions we made after we moved to a different location.
5/5
I love Starlink! I get speeds of 234 Mbps!! Fastest around!!
5/5
If you live out in the middle of no where, Starlink is the only way to go. We have found no difference between when we had the fastest package (which we never even came close to getting the speeds we were paying for) with Xfinity. We have multiple televisions and multiple devices, including an internet gamer going all at one time and…
If you live out in the middle of no where, Starlink is the only way to go. We have found no difference between when we had the fastest package (which we never even came close to getting the speeds we were paying for) with Xfinity. We have multiple televisions and multiple devices, including an internet gamer going all at one time and there is no disruption or lag.
5/5
Our only option for fiber run internet is TDS which has been a nightmare. We are in a new build and TDS needs to run the fiber and they haven’t, even with 10+ homes relying on it. So, we were forced to look at other options and chose to install a dish for Starlink. The internet service has been great and we haven’t needed…
Our only option for fiber run internet is TDS which has been a nightmare. We are in a new build and TDS needs to run the fiber and they haven’t, even with 10+ homes relying on it. So, we were forced to look at other options and chose to install a dish for Starlink. The internet service has been great and we haven’t needed any servicing since the dish was installed, but it is extremely expensive.
5/5
This internet was way better than the ruralare internet provider Hughes.
5/5
Great internet
5/5
Just moved to upstate NY from Indianapolis, IN and was not used to the whole “no phone or WiFi service” OR provider options. At home (St. Lawrence county, NY) there is basically 3 options for WIFI service, Starlink being one of them. And the lowest no. cost. For $21 (the cost to ship the equipment via FedEx) which took about 10 days, it took…
Just moved to upstate NY from Indianapolis, IN and was not used to the whole “no phone or WiFi service” OR provider options. At home (St. Lawrence county, NY) there is basically 3 options for WIFI service, Starlink being one of them. And the lowest no. cost. For $21 (the cost to ship the equipment via FedEx) which took about 10 days, it took literally 10 mins to set up, and in 4 moths we’ve had zero issues, excellent connection, and I think 1? Maybe 2 times that I’ve had to “realign” equipment. It could not be any easier, the thing is literally sitting on my front porch. No need for attaching to side of house or the roof. Just an unobstructed view of the Northern sky is needed. I honestly thought Starlink would be a 3/5 rating pre-experience, but now I’ll be using it permanently. Excellent product.
1/5
This set up is ridiculous and their customer service said to just drill a hole in my wall or leave a window open 24/7, for the cord.. I have been charged without ever being able to use it.
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Starlink customer reviews FAQs
What is Starlink?
Starlink is a satellite internet provider that offers satellite service with faster speeds and lower latency than its competitors due to its low Earth orbit technology.
Where is Starlink available?
Starlink service is widely available across the U.S., serving over 99% of the country.
Who should get Starlink?
Starlink is best for rural residents with limited access to cable, fiber or 5G internet. Starlink is also great for travelers, campers, boaters or other customers who find themselves frequently on the go.
