DIRECTV
customer reviews
Overall Customer Satisfaction Rating:
3.8/5
Category Rating breakdown
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Price
3.5/5
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Speed
3.6/5
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Reliability
3.7/5
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Customer Service
3.7/5
What do DIRECTV customers think?
DIRECTV is a satellite and internet TV service available in all U.S. states. You can connect with a DIRECTV satellite dish or through your existing internet service to get the channel package you want. DIRECTV customers score the ISP high for its customer service and reliability.
DIRECTV rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on DIRECTV from Allconnect customers
3/5
Just I don’t have the internet that’s what I want to get is the internet.I have direct t v but I don’t have the internet.I haven’t been able to afford it
1/5
DO NOT GET DIRECT TV When you have a problem it takes 5 to 6 days to send someone out. It goes out when a sudden rain- heavy rain- heavy snow. Cable Co send someone out with in 24 hours. When they send the bill it takes 10 to get to me but give you 5 days to pay. So save money and headache…
DO NOT GET DIRECT TV When you have a problem it takes 5 to 6 days to send someone out. It goes out when a sudden rain- heavy rain- heavy snow. Cable Co send someone out with in 24 hours. When they send the bill it takes 10 to get to me but give you 5 days to pay. So save money and headache DON’T BOTHER.
1/5
No customer service (hookup) for 2 elderly seniors…On the phone they went back & forth w/ instructions incl. using the internet for people who have little to no INET “savvy”. They agreed to hire Best Buy to hook up their service but the fee would be $200 and they would not pay it.! Never had a TV co. refusing to hook up AND teach…
No customer service (hookup) for 2 elderly seniors…On the phone they went back & forth w/ instructions incl. using the internet for people who have little to no INET “savvy”. They agreed to hire Best Buy to hook up their service but the fee would be $200 and they would not pay it.! Never had a TV co. refusing to hook up AND teach you how to use it. We will go back to ComCast ASAP!
3/5
Lower prices but ad said no money down we had to put up cash
5/5
Internet service insured all concerns are resolved.
3/5
I haven’t received my gift card for signing up. The channels freeze a lot when using the Fire TV stick on the other TV’s.
2/5
Inconsistent connection with channel changing
5/5
Taking a long time to have the cables buried
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